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SolarWinds Service Desk

Version: 3.2.2 Updated: June 6, 2025 Android 5.0+ 8.3 23
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Description

The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
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More Information

Category: Business Apps
Update Date: 2025-06-06
Latest Version: 3.2.2
Available on: Google Play
Requirements: Android 5.0+
Version: v3.2.2

Previous Versions

Frequently Asked Questions