Telefónica Empresas

Welcome to the Telefónica Empresas app! The Telefónica Empresas app offers a free service that allows you to make queries and control your company lines with the convenience of having them just a touch of the screen and always at hand. Everything in sight. Everything more intuitive. And with real-time management. Now, you can configure your mobile line with the App: your voicemail, your call forwarding and much more to manage your line. And with support and help functions accessible from a single place to facilitate help and service at any time. CHARACTERISTICS: • For Small and Medium Business clients. Customized for Administrator and Employee/line users roles. • Modern design and more intuitive navigation. Synchronization with images from the contact book that allows the identification of the lines to be more personalized. • For Android 4 or higher operating system. • Secure access: login with Username/password, with the Mobile receiving a password and fingerprint or with facial recognition to open the session. Discover its FUNCTIONALITIES: • Configure the mobile line: voicemail, call forwarding, missed call notification, call restriction, identity hiding, suspension due to theft and access to the PUK code (unlocking the Telefónica card on the terminal) . • Instantly view consumption and details of mobile and fixed lines. • Mobile line consumption widget. Access to information with a glance at the Smartphone desktop. • Consult and download latest invoices (Administrator only): All the details of each invoice on the terminal screen and, in addition, download in PDF that can be sent by email or shared through the terminal applications. • Option to request a duplicate on mobile invoice paper. • All the support needed, adapted to the Administrator or Line User profile: - Technical support to process problems or incidents regarding the contracted services or products - Perform an Internet connection speed test - Contact the Commercial Advisor team - AND consult the answers to the most common questions • Access to Offers and promotions. The app can be accessed with an Owner/Administrator profile or with an Employee/line user profile. Administrators can configure the app in the “Manage users” section of the My Digital Management web portal. Within the “Line Users” section you can manage user access by identifying the lines with administrator permission.
To register in the application you must enter your phone number, you will receive a single-use code and depending on the permissions granted on the My Digital Management web portal you will have access to all the company's lines and invoices or only to your line. company.
-------------------------- Features that require your permission. Why do you need PERMISSION to access my calendar? The Telefónica Empresas app works perfectly without the need for this permission. However, we recommend that you accept it so that your line queries are much more intuitive, by replacing the numbers with the images and names that you save in your agenda. -------------------------- Installation and operation of the Consumption Widget On the Smartphone desktop, activate the widget menu where we see that the of “Telefónica Empresas”. We select it and place it wherever we want on the desktop of our Smartphone. Configure from the “Profile” option in the main menu of the App. You must not log out of your user for the Widget to work. You can close the app without having to log out. We appreciate your questions and suggestions to offer you the best application in its category: [email protected].