누구 스마트홈

[Frequently Asked Questions]
Q. I have trouble getting in and out of the common entrance.
A. When using the common entrance, please always activate △Bluetooth and △Location service. Please allow access for the app to run smoothly in the background. △Nearby access permission (allowed), △Location (always allowed), △Display on top of other apps (allowed), △Bluetooth (allowed), △Battery optimization (excluded)
※ If you have any inconveniences during use, please contact customer service: 1800-0212 (Weekdays 9:00 - 18:00)
[Main Features]
Everything from your home devices to convenient functions for your complex life, all in one app!
● IoT device connection and control
You can control and manage IoT devices from various brands with one app. 
● Only wall pad connection and control
By linking with the apartment home network system, you can use the wall pad function as an app. (Control of lighting, boiler, gas circuit breaker, etc., visitor history inquiry, elevator call, etc.)
● Smart mode
The smart mode function allows you to operate multiple devices simultaneously or set them to operate automatically according to various conditions.
● AI voice control
By linking with the artificial intelligence service NUGU (speaker, Tmap NUGU, T phone NUGU), you can control the device with your voice.
● Complex common entrance entrance
If you have a smartphone, the common entrance door opens automatically. No need to enter password or tag card key. 
● Complex visit vehicle registration
If you register a visiting vehicle in advance with the app, the parking barrier automatically opens and you can receive a parking notification.
● Convenient communication with the management office
Through the app, you can view news, file complaints, and participate in surveys.
● Free communication between residents
You can share neighborhood information with the residents of our complex and talk freely.
※ In the case of wall pad linking and complex life functions, it is provided to residents of complexes for whom service provision has been agreed in advance. If you would like to use the service, please contact customer service or [email protected]! 
[Usage environment]
Supports Android OS 10 and above.
[Access rights information]
The following access rights are required to provide the service. Optional access rights require permission when using the function, and even if you do not allow it, you can use services other than the function.
• Notifications (optional)
- Send notifications for use of common entrance and exit, device settings, services, etc.
• Nearby devices (optional)
- Use of common entrance function, Bluetooth device communication and connection.
• Location (optional)
- When registering a device, Wi-Fi / device search, my address registration, Bluetooth device location search (including allowing accurate location use), smart mode, and location-based settings/execution of the device
• Photos and videos (optional)
- Attach profile photo, complex life/community photos and files
• Music and audio (optional)
- Play recorded files when a device event that includes a recording function occurs
• Camera (optional)
- Recognize QR code when registering device/complex, attach profile photo, attach complex life/community photo
• Microphone (optional)
- Execute recording when a device event that includes a recording function occurs
• Show above other apps (optional)
- Display notifications occurring in background state